For Residents

In addition to workplace disruptions, the impact of COVID-19 on residents' home-life and personal dwellings is also front of mind. Disruptions to income can cause additional pressure on regular bill payments and the below resources seek to help with this.

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Low Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) offed by DCEO helps eligible income-qualified households pay for home energy services. LIHEAP is available to people who have experienced employment disruptions in response to COVID-19 as energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.

Due to COVID-19 precautions, some local agencies who serve customers with LIHEAP may be closed to the public. Some are taking applications over the phone or using other methods.

For additional questions email us at communityassist@illinois.gov


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Community Services Block Grant Program (CSBG)

Through the CSBG program at DCEO, Community Action Agencies offer a variety of services to assist individuals and families in moving towards self-sufficiency, including rental assistance for income eligible families seeking housing. These services may also be available to individuals and families who have experienced employment disruptions due to COVID-19.

Due to COVID-19 precautions, some local agencies who provide CSBG services may be closed to the public. Some are taking applications over the phone or using other methods.


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All In Illinois

Join Governor JB Pritzker and famous Illinoisans and Illinois natives by taking the pledge here Allin.Illinois.gov.